Incredimail support number

Common Send/Receive Error Messages

When sending and receiving from IncrediMail, you may encounter an Error Message. These messages are usually not from IncrediMail; they are from your Email Server, or the Recipient’s Email Server, and will give you a clue as to why they message was not sent.

To help you correct these issues, IncrediMail has created a list of common errors, and how to fix them. Simply search for your Error Message from the list below, and click on it for a solution!

NOTE: The Errors are organized alphabetically by Category (3-Digit Errors, Socket Errors, and Textual Errors)

3-Digit Errors beginning with ‘4’

  • 421 Service not available. The server is shut down.
  • 432 Problem logging in.
  • 432 The recipient’s Exchange Server incoming mail queue has been stopped
  • 432 4.7.12 A password transition is needed
  • 441 Intermittent network connection. The server has not yet responded.
  • 450 Mailbox unavailable
  • 450 Auto blocked due to excessive mail
  • 451 Local error in processing
  • 452 Try later
  • 454 Temporary failure logging in
  • 454 4.3.0 Please try again later
  • 452 Insufficient system storage

3-Digit Errors beginning with ‘5’

  • 500 Syntax error, or command unrecognized
  • 500 5.5.2 bad chars in command
  • 501 5.5.4 Invalid Address
  • 501 Syntax error in parameters or arguments
  • 501 Syntax error parameters or arguments to HELO command
  • 502 Command not implemented
  • 503 Bad sequence of commands
  • 504 5.3.3 AUTH mechanism LOGIN not available
  • 504 Command parameter not implemented
  • 530 Authentication required
  • 530 You must log in to use the server
  • 534 Security problem when logging in
  • 535 5.7.1 Username and Password not accepted
  • 538 Security problem when logging in
  • 550 Access denied
  • 550 5.7.1 [BL21] Connections not accepted from IP addresses on Spamhaus
  • 550 Account is currently blocked from sending messages.
  • 551 You must log in to use the server
  • 552 Exceeded storage allocation
  • 553 Mailbox name not allowed
  • 553 Incorrect authentication data
  • 553 Relaying denied from location
  • 554 Service failed, or not available
  • 554 554 5.7.1 Your mail server XXX.XXX.XXX.XXX

Socket Errors:

  • Socket Error 10004 Interrupted function call
  • Socket Error 10013 Access forbidden
  • Socket Error 10013 Permission denied
  • Socket Error 10014 Bad address
  • Socket Error 10022 Invalid argument
  • Socket Error 10024 Too many open files
  • Socket Error 10035 Resource temporarily unavailable/unavailable
  • Socket Error 10036 Operation now in progress
  • Socket Error 10037 Operation already in progress
  • Socket Error 10038 Socket operation on non-socket
  • Socket Error 10039 Destination address required
  • Socket Error 10040 Message too long
  • Socket Error 10041 Protocol wrong type for socket
  • Socket Error 10042 Bad protocol option
  • Socket Error 10043 Protocol not supported
  • Socket Error 10044 Socket type not supported
  • Socket Error 10045 Operation not supported
  • Socket Error 10046 Protocol family not supported
  • Socket Error 10047 Address family not supported by protocol family
  • Socket Error 10048 Address already in use
  • Socket Error 10049 Cannot assign requested address
  • Socket Error 10050 Network is down
  • Socket Error 10051 Network unreachable
  • Socket Error 10052 Network dropped connection on reset
  • Socket Error 10053 Software caused connection abort
  • Socket Error 10053 Established connection was aborted by the software control host computer
  • Socket Error 10054 Connection reset by peer
  • Socket Error 10056 Socket is already connected
  • Socket Error 10057 Socket is not connected
  • Socket Error 10058 Cannot send after socket shutdown
  • Socket Error 10060 Connection time out
  • Socket Error 10061 Connection refused
  • Socket Error 10064 Host is down
  • Socket Error 10065 No route to host
  • Socket Error 10067 Too many processes
  • Socket Error 10094 Graceful shutdown in progress
  • Socket Error 11001 Host not found
  • Socket Error 11002 Non-authoritative host not found
  • Socket Error 11003 This is a non-recoverable error
  • Socket Error 11004 Failed to find host
  • Socket Error 11004 Valid name
  • Socket Error 11004 No data record of requested type
  • Socket Error 11004 Valid name, no data record of requested type


Incredimail support number


Our Toll-Free Number: 1-800-862-9240 for Incredimail Help

Incredimail help

How do I import my Email Account settings from another Email Client into IncrediMail?

To import your Email Account settings from another Email Client (such as Outlook or Windows Mail):

  1. Click the ‘Tools’ menu (marked in red) and then select ‘Email Accounts…’ (marked in blue).Incredimail help
  2. Click ‘Add’ (marked in red). If your Account is already listed, first choose your Account and then click ‘Remove’ (shown in blue) before clicking ‘Add’.Incredimail help
  3.  Select your Account from the list, and click ‘Finish’.

Still Need Incredimail Help? Call @ 1-800-862-9240 Toll-Free Customer Support


Incredimail Technical Support Number

Why should I use IncrediMail?

Have you ever found that the common task of sending and receiving emails is dull, redundant and tedious? Ever wanted to send emails that look livelier than standard emails? Would you like to add some thrill and experience to your email, a message that goes beyond text? Well, look no further, IncrediMail will easily give you all that and much more and it’s 100% FREE! Welcome to IncrediMail. Email has finally evolved!

What is IncrediMail?

IncrediMail is an advanced, feature-rich email program that offers you an unprecedented interactive experience. Unique multimedia features will enable you to tailor your email experience so that it fits your mood and personality. Visual effects will entertain your every sense. Go ahead. Express yourself like never before!


What are IncrediMail’s special features?

Not all email programs are created equal! IncrediMail offers a wide array of customizable and personalized special features and an ever-growing Web-Gallery packed with exciting content that will not only make your email recipients appreciate your creativity but also leave them impressed. Check out the Feature list below to learn more about what IncrediMail has to offer you:

  • Notifiers
  • Letters 
  • 3D Effects
  • Animations
  • Emoticons
  • Sounds 
  • Multimedia Attachment Preview 
  • Capturing Animations from the Web 
  • Ecards 
  • Handwritten Signatures 

Where can I get additional IncrediMail graphic content?

IncrediMail’s ever-growing online gallery is a rich source LettersAnimationsSounds, Ecards and Notifiers. Just click on any item in the Gallery and it’s yours, ready to be used in IncrediMail. IncrediMail’s Daily Gallery offers fresh new content for every collection every single day of the week for those IncrediMail users that just can’t get enough.

Is using IncrediMail complicated?

On the contrary! Our development team really went the extra mile in order to make IncrediMail simple, intuitive and easy to use, without compromising on functionality.

Can I send an IncrediMail email to a friend who does NOT use IncrediMail?

Of course! Your friend will receive your IncrediMail email regardless of the type of email program or service he or she uses. There is no need to download IncrediMail or any plug-in in order to view IncrediMail emails.

Can I send regular emails with IncrediMail?

You sure can. It is only natural that in some cases plain text email is the most appropriate to send. With IncrediMail the choice is in your hands, from plain text emails to more extravagant ones.

Ok, so how much does it cost me?

NOTHING! IncrediMail is 100% FREE!

Incredimail Technical Support Number +1-800-862-9240